Privacy Policy

Your privacy and data security are our top priorities

Secure

Your data is protected

Transparent

Clear data usage

Your Rights

Control your data

Compliant

Legal standards met

Privacy Policy

1. Introduction

We value the trust you place in us and are committed to protecting your personal information. This Privacy Policy explains how Ginni House Jewellers collects, uses, stores, and safeguards customer information during business operations.

Your privacy is our responsibility, and we are dedicated to maintaining the highest standards of data protection and security.

2. Information We Collect

We may collect the following information:

Personal Details: Name, mobile number, address, and identity details (as required for billing or legal compliance)

Transaction Information: Purchase, exchange, or repair transaction details

Payment Details: Payment-related information (excluding sensitive card or banking credentials)

Voluntary Information: Any information voluntarily shared by the customer

Note: We only collect information that is necessary for providing our services and complying with legal requirements.

3. Use of Information

Customer information is used only for:

Billing, invoicing, and transaction records

Jewellery exchange, buyback, repair, or customization services

Legal, taxation, and regulatory compliance

Customer communication related to orders or services

Important: We do not sell or misuse customer data.

4. Data Sharing & Disclosure

Customer information is not shared with third parties, except:

When required by law, government authorities, or regulatory bodies

For audit, taxation, or compliance purposes

With service partners strictly involved in transaction completion (if required)

We ensure that any third-party partners maintain the same level of data protection and confidentiality as we do.

5. Data Security

We take reasonable security measures to protect customer information from unauthorized access, misuse, or loss.

🔒 Access to data is limited to authorized personnel only.

Our security measures include:

  • Secure storage of physical and digital records
  • Access controls and authentication mechanisms
  • Regular security audits and updates
  • Staff training on data protection protocols

6. Data Retention

Customer records are retained only for:

Legal and accounting requirements

Business record maintenance

After the required period, data may be securely discarded in accordance with data protection guidelines.

7. Customer Rights

Customers have the right to:

Request correction of incorrect personal details

Ask about how their data is being used

Withdraw consent for promotional communication (if any)

To exercise your rights, please contact us at ginnihouse1908@gmail.com or call +91 9006193032

8. Policy Updates

This Privacy Policy may be updated from time to time as per legal or business requirements.

Updated policies will be applicable immediately upon display or publication.

We recommend reviewing this policy periodically to stay informed about how we protect your information.

9. Consent

By purchasing, selling, exchanging, or repairing jewellery with us, the customer consents to this Privacy Policy.

Your continued engagement with our services indicates your acceptance of our data practices as outlined in this policy.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: ginnihouse1908@gmail.com

Phone: +91 9006193032 | +91 9431414208

Business Hours: Monday - Sunday, 10:00 AM - 8:00 PM

Have Privacy Concerns?

We're here to address any questions or concerns about your data privacy.